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Somnoware

Somnoware Assistant

Somnoware Assistant uses rule-based logic to help you manage patient diagnostics and outreach in one place.

It displays in a side panel and gives quick access to patient details or messaging tools. You can switch between views to complete different tasks without leaving the page.

You can view the Patient Snapshot from any patient list, such as the Patients > All Patients or the HST Scheduler > Waitlist. This summary shows key details in one place. Instead of switching between tabs, staff can see:

  • patient information such as age, weight and insurance

  • direct links to related details like notes, documents, timelines and insurance authorizations.

The Patient Snapshot helps to reduce the need to recheck records, helps prevent missed information and supports a smoother review process.

The Contact Patient view lets select a pre-configured template, preview the message, and send it to the patient.

Note

To enable the template-based manual text messaging feature, contact Resmed customer support.

From the Contact Patient view, you can:

  • confirm the patient's phone number and opt-in status

  • select a message template

  • preview the message

  • send the SMS message.

Administrators manage the SMS templates displayed in the list. For more information, see Configure text message templates.