Somnoware

1. How can I see patients scheduled for the next week?

From the Patients module, view the Scheduled list and use the date range filter to select the start date and end date for the next week.

2. How can other patient details like medications be added to the patient profile?

After a user creates the patient, you can navigate to the patient profile () and add missing details. To add medications, go to the Clinical Information tab and click Add Medication.

3. How do I perform actions for a scheduled appointment like mark as "no show" or initialize devices?

From the Scheduler module, click the appointment in the calendar. In the sidebar that displays, click the More icon () and select the appropriate action.

4. How do I perform waitlist actions like add patients to a cancellation call list, add a call back date or verify insurance?

From the Scheduler module, from the Waitlist, hover over the patient and click the More icon (). From this menu, you can add the patient to a cancellation call list, add a call back date or verify their insurance.

5. Can I override the age-based defaults for pediatric patients?

Yes. If the physician requests adult treatment settings for a pediatric patient, users can manually select adult templates or change unit preferences.

6. Why can't I see therapy data in the Patient Profile?

If therapy data doesn't display, it may be due to missing matching parameters, such as phone number or email. You can manually complete partial patient matches. See Match patients manually for more information. If you don't find a partial match, verify the DME partner completed the organization-level integrator setup or contact Somnoware customer support for assistance.